Updating bugzilla password?

I have forgotten my bugzilla account password.  I've
entered the Login: account name, and clicked the 
"Forgot Password" button.  Expecting to receiving an
email that would provide instructions for updating
the password.  That email never comes.  So, is bugzilla
broken?  Is it impossible to reset a bugzilla password;
thereby rendering an account abandoned?

-- 
Steve